Airline Industry Trends

Airline Industry Trends is constantly changing, with many companies competing for the same passengers. This change in the industry has caused some large changes to small airports and carrier size. There are many different ways that these changes are affecting the industry, which is why writing an article on airline trends is something that you might enjoy doing!

Trends in the Airline Industry

  • Airlines are continuing to face challenges in the air travel market, which has resulted in fewer passengers flying. 
  • Airlines are also having to compete with other forms of transportation such as cars and buses. 
  • Airlines have also been struggling with high fuel costs, and have been forced to raise prices on tickets. 
  • There has been an increase in the number of airline bankruptcies and mergers, which is likely due to these challenges.

Airlines for Profit

In the airline industry, there are a number of different types of airlines. These include major carriers such as American Airlines, Delta Air Lines, United Airlines, and Southwest Airlines as well as regional airlines such as Allegiant Air and Spirit Airlines.

There are also low cost carriers such as Norwegian Air Shuttle and JetBlue Airways. Major airlines typically operate on long haul routes while regional airlines focus on shorter flights. Low  cost carriers often offer lower fares but may not have the same amenities and service that major airlines provide.

Passenger Profitability

The airline industry is one of the most competitive in the world. Airlines continuously strive to reduce the cost per passenger and increase revenue. In this article, we will be discussing Passenger Profitability for different airlines around the world. 

Airline industry profits have been steadily decreasing over the past few years as fuel prices have increas and passengers have become more price sensitive. The following are passenger profitability figures for some of the largest airlines in the world:

  • American Airlines Group Inc.: In fiscal year 2016, American Airlines Group Inc.’s passenger revenue was $32.2 billion. This represent a decrease of 1% from 2015 and a 10% decrease from 2011 due to higher fuel prices and lower demand due to economic uncertainty. However, despite these decreases, American Airlines Group Inc.’s passenger profit was $5.4 billion, which was a 27% increase from fiscal year 2011 due to cost cutting measures such as eliminating flights and jobs, increasing fares, and selling assets. 
  • Southwest Airlines Co.: For fiscal year 2016, Southwest Airlines Co.’s passenger revenue was $27 billion. This represent an 8% decrease from 2015 due to higher fuel prices and lower demand due to economic uncertainty. However, despite these decreases, Southwest Airlines Co.’s passenger profit was $1 billion (a 60% increase from fiscal year 2011), which can be attribut to aggressive cost cutting measures such as eliminating flights and jobs (which lead to wage reductions) along with increases in fares

Stewardess’ Pay

In recent years, the airline industry has been in a period of decline. With the cost of fuel, labor, and other overhead costs increasing, many airlines have been struggling to stay afloat. This has had a negative impact on the wages of airline staff, including stewardesses.

According to the Bureau of Labor Statistics (BLS), stewardesses’ median wage in 2017 was $20.76 per hour. This is lower than the median wage for all workers in America ($27.09 per hour). In addition, stewardesses typically work shorter hours than other workers in the airline industry. For example, a typical stewardess works between 3 and 5 hours per day, instead of 8 or more hours like pilots and other cockpit crew members.

Airline Industry Trends

Despite this lower wage, Stewardess Association International (SAI) reports that 95% of its members receive tips from passengers. This means that even with a low wage,Stewardess are able to make a decent living. In fact, according to Forbes Magazine’s 2018 ranking of highest paying jobs in America, stewardess ranks #4 with a median salary of over $62k annually not including tips!

Customer Satisfaction

In the airline industry, customer satisfaction is of utmost importance. Airlines strive to maintain a high level of customer satisfaction, in order to keep passengers loyal and increase passenger numbers. 

One measure of customer satisfaction is the Net Promoter Score (NPS). The NPS is a metric develop by Bain & Company that calculates how satisfie customers are with their interactions with a company. A higher NPS score indicates that more customers are likely to recommend the company to others. 

There are several other measures of customer satisfaction, including the J.D. Power Customer Satisfaction Survey, which measures overall satisfaction among all U.S. airlines; and the Skytrax World Airline Awards, which measure passenger satisfaction for individual airlines around the world.


These are some of the airline industry trends that we have seen in recent years:

  •  Rising fuel prices
  • Increase competition from low cost airlines
  • Airports increasingly focusing on customer experience
  • More people flying for leisure purposes rather than commuting

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